Artificial Intelligence is a term that, for me, only causes confusion and also builds up caution towards new tech. It indicates that AI will replicate our intelligence and some are even afraid of AI taking over our jobs etc. It is a term that stunts the development and our progress to more successful companies. A term that much better describes what it is about is Augmented Intelligence.
Augmented Intelligence is actually what it is all about. Augmented send the notion of evolving and increasing our existing knowledge. The intelligence that systems will assist us with is not artificial, it is real and elevated. It is systems that are taught by humans and then elevated to assist and scale human expertise to help businesses and applications to assist people with well-defined tasks and help them make more informed decisions.
This heavily connects to the fact that collaboration between human and computer is a very important part of becoming a successful business in the future. This collaboration is about systems helping humans and humans helping systems.
As a side note, augmented intelligence also fits much better as term in the landscape of cognitive. Artificial Intelligence is one part of cognitive, but many tend to mix cognitive with Artificial Intelligence. If we replace Artificial Intelligence with Augmented Intelligence, it is much easier and more relevant…..at least for me.